Virasorb (Aciclovir) 5%w/w Cold Sore Cream

Virasorb contains aciclovir which is an anti-viral agent. It is used to treat cold sores on the lips and face.
Pack Size: 2g
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Virasorb (Aciclovir) 5%w/w Cold Sore Cream
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Keen PharmacyEmbarrassingCold SoresVirasorb (Aciclovir) 5%w/w Cold Sore Cream
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Virasorb contains aciclovir which is an anti-viral agent. It is used to treat cold sores on the lips and face.

Delivery Information

United Kingdom Deliveries (including Northern Ireland)

Delivery is FREE for any UK order containing an NHS prescription.
Delivery is FREE for all UK orders Over £40.


We use a selection of proven couriers including Royal Mail, HDN, and UPS depending on your location and weight of your order. During any dispute our contingency arrangements are activated to ensure we continue to meet our service levels.
Orders received before 3:00pm are picked and dispatched on the same day and will usually be delivered to you within one to five working days anywhere in the UK depending on the delivery service you select (there may be delays to the Isle of Man and the Scottish Islands).


Keen Pharmacy also offers a range of delivery options to meet our customers' requirements:

•    Next Day Delivery (£5.50) The orders will be delivered by Royal Mail Special Delivery. The delivery time for your Next Day Delivery is 24hrs from dispatch. Please note that delivery times are in business days, and that for orders placed on Monday to Thursday before 3pm, you should receive your goods the next business day. Orders placed after 3pm Thursday, but before 3pm on Friday, should be received by Monday (except Bank Holidays). Weekends are not counted when ordering Next Day Delivery. i.e. If you order on Saturday or Sunday, it will be treated as if you ordered your item on the following Monday. We are not responsible for delays by our carriers but we will do our best to resolve any issues that may arise. During high volume holiday seasons delivery times may vary.

•    Standard Delivery (£3.45) The orders will be delivered by Royal Mail 1st Class. The delivery time for your Standard delivery is normally 1 to 2 working days . In a very small number of cases the Royal Mail may not meet this service level. In this situation please allow 7-10 days from dispatch before contacting us

Orders containing Prescription Only Medicines including controlled drugs and other medicines will require a signature on delivery. You can also arrange for your order to be delivered to alternative addresses including your office, members of your family  You need to ensure that someone approved by you is able to sign for the delivery. Please note that deliveries are made to the delivery address you supply to us. Re-dispatch of any returned orders may incur an additional delivery charge.

All BFPO orders will be sent through Royal Mail Super Saver Delivery.

If you have any questions regarding delivery times, or to check that an item is in stock, you can call us on 01260 295701 or email us at

Overseas Deliveries

We are able to supply orders to most countries in Europe. Delivery charges will depend on the weight of your order and the destination. We will confirm the delivery charge at the checkout page, before you confirm payment of your order.

Non-prescription orders are sent by air recorded delivery and a signature will be needed upon receipt of your goods. Certain individual countries place restrictions on the types of products that may be posted into them. We will inform you individually if there are any problems.

Prescriptions delivered to non-UK destinations will be sent by Royal Mail international recorded delivery and a signature will be needed upon receipt of your goods.  Delivery will typically take 7-10 days. Faster delivery options are available upon request.

Under UK law we are only able to dispense prescriptions written by practitioners who are registered in the European Economic Area.


Heavy Parcels

We reserve the right to decline orders on heavy items or to contact you to arrange delivery costs.

Adult, Children and the Elderly;
Start applying the cream as soon as you notice the symptoms such as tingling or smarting.
Wash you hands before and after use to avoid making the cold sore worse or giving the infection to someone else.
Apply it preferably using a cotton bud. If one is not available use a clean finger.
Apply a athin layer to all the blisters and the surrounding area.
Apply five times a day for five days. If you cold sore ahs not completely healed after this time carry on using for a further 5 days.
If your cold sore has not healed after 10 days of treatmant stop using the cream and ask your doctor for advice.
Do not use his mediciation if you or your child have an allergy to the ingredients listed.
Do not use on sores inside your mouth, on the eyes or on the genitals.
Talk to you doctor if you or your child have severe cold sores, a weakened immune system or any doubt that it is a cold sore.
Ask you doctor or pharmacist for advice if you are pregnant, might be pregnant or are beastfeeding.
The active ingredient is aciclovir 5%w/w.
The other ingredients are;
glyceryl monostearate, dimeticone, cetyl alcohol, liquid paraffin, white soft paraffin, propylene glycol, purified water.
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